Privacy Policy

1. Overview and controller

This Privacy Policy explains how BetsWall (the “App” or “Service”) and its website process personal information. BetsWall is operated under the HAYYAPPS brand by HAYY YAZILIM OYUN PAZARLAMA SANAYİ VE TİCARET LİMİTED ŞİRKETİ, located in İstanbul, Türkiye (“we”, “our”, “us”). We are responsible for the processing decisions described here, except where a provider acts independently.

This notice covers the mobile apps, website, accounts, user-generated coupons, purchases and related support. Your actual privacy rights depend on the laws applicable to you.

2. Information we process

Depending on the features you use, the categories of information we process may include:

• Account and profile: email address, account identifiers, password authentication records, selected country, favorite sports teams, nickname and other profile information you provide.
• Community activity: virtual coupons, posts or comments where supported, follower relationships, reports, leaderboard participation, and related timestamps.
• App and device data: app version, operating system, device and network identifiers, IP address, approximate location inferred from IP, language, diagnostic logs and crash data.
• Usage and preferences: interactions with features, selected favorites, notification tokens and settings, antifraud/security events and information needed to enforce platform safeguards.
• Purchases and subscriptions: purchase receipts or transaction tokens, entitlement status, product identifiers and customer support details. Apple, Google or another purchase platform generally processes payment card details; we do not request full payment card numbers through BetsWall support.
• Advertising and analytics: advertising identifiers, device signals, ad impressions or interactions, and analytics events, where enabled and permitted by applicable law and platform permissions.
• Support communications: information you provide when contacting us or requesting account/data deletion.

We do not claim to collect every category for every user. Actual collection depends on device, installed SDKs, app version, country and the settings you choose.

3. Why we use information

We use data as reasonably necessary to operate accounts, provide sports insights and community features, deliver purchased entitlements, display virtual rankings, protect against abuse, diagnose errors, respond to support requests, improve functionality, and comply with legal obligations. Where legally permitted, we may measure advertising and app performance and show contextual or personalized advertising according to user choices and applicable requirements.

Where GDPR/UK GDPR applies, possible legal bases include performance of a contract, legitimate interests such as security and service improvement (balanced against your rights), compliance with law, and consent where required, especially for optional advertising/analytics technologies. We do not treat consent as irrevocable.

4. Service providers and sharing

To run BetsWall, we may disclose relevant data to providers supporting hosting, sports feeds, analytics, crash monitoring, security, push notifications, advertising mediation, app stores and in-app purchases. Based on the version and services enabled, these may include providers such as Google (including AdMob, Google Analytics or Firebase services), Apple, AppLovin MAX and integrated advertising networks. The exact providers and data flows can change with app updates; some may act as independent controllers under their own notices.

Other users may see the profile and virtual coupon details that you deliberately publish. We may also share information if required to comply with law, protect the Service or investigate suspected misuse. We do not disclose user account passwords to advertising partners. Any sale or sharing of personal information, where defined by local law, is subject to applicable notice and choice requirements.

5. Ads, website cookies and tracking

The website uses strictly necessary functionality and, only after an affirmative choice on this website, may load optional Google Analytics, Google Ads conversion measurement and Meta Pixel tags. You can reject or change your website cookie choices using the “Cookie preferences” control in the footer. Rejecting optional website tags does not prevent store links from working.

The BetsWall mobile apps may use advertising SDKs and platform-specific permissions or consent systems independently of this website. On iOS, tracking requiring App Tracking Transparency permission should not take place without the relevant permission. On Android and other platforms, available advertising identifiers and consent options depend on the version, device and region. Settings in the operating system or app may also affect ad personalization.

External providers' notices include Google Privacy Policy, Meta Privacy Policy, and AppLovin Privacy Policy.

6. Retention and deletion

We retain personal information only for as long as necessary for the purposes described here, subject to applicable legal, accounting, fraud-prevention, security and dispute-resolution requirements. Retention can vary by data category and legal jurisdiction. Some records may be kept for a legally required period after account deletion; backup copies may remain until they are overwritten in the normal backup cycle, with restricted access where appropriate.

When we complete account deletion, we remove or anonymize associated personal data and user content as required by law, subject to disclosed lawful exceptions. A request to delete an account does not cancel a subscription billed by an app store; cancel it separately in Apple or Google subscription settings.

See the BetsWall account and data deletion instructions.

7. Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction or objection to some processing, or to withdraw consent. You may also have rights to complain to an appropriate data protection authority. For requests, email [email protected] and include sufficient information to locate your account without sending passwords or full payment card details.

We may take proportionate steps to verify the requester's identity. We will respond in accordance with applicable law. Withdrawal of consent does not invalidate processing performed lawfully before withdrawal.

8. International transfers

BetsWall is operated from Türkiye and may use infrastructure or service providers in other countries. Where personal information is transferred internationally, we implement the safeguards required by applicable law, where relevant, such as contractual protections or other lawful transfer mechanisms.

9. Security and children

We use reasonable organizational and technical measures intended to reduce the risk of unauthorized access, loss or misuse. No digital service can guarantee absolute security. Please safeguard your account password and contact us if you suspect misuse.

BetsWall is intended for adults aged 18 or older. It is not designed for children. If we learn that a child has submitted data contrary to this requirement, we will take appropriate steps to address it in accordance with applicable law.

10. Updates to this notice

We may revise this policy as our services, SDKs and legal requirements change. The date at the top identifies the latest posted version. Where law requires additional notice or consent for a material change, we will provide it.

11. Contact